Payment methods - EU

Who do I contact regarding the payment?
You are always welcome to contact our payment handling partner Klarna. They can help with both payment issues and claims, for example if you want to pause y...
Tue, 27 Jul, 2021 at 5:38 PM
Do I have to register for Klarna in order to make a payment?
There is no need for registering with Klarna to pay for your order. You are even without registering always able to log in to Klarna to handle your payments...
Tue, 27 Jul, 2021 at 5:39 PM
What is the Klarna-App?
Klarna provides an app for their customers to easily keep track of your orders and payments. You can also get notifications for when you need to pay your in...
Tue, 27 Jul, 2021 at 5:40 PM
How can I contact Klarna?
You can contact Klarna via the Klarna-app, via chat on Klarna.com or you can call. You find the phone number on Klarna's website as well.
Tue, 27 Jul, 2021 at 5:40 PM
I have paid to the merchant directly and now Klarna wants me to pay an invoice?
Please contact Klarna’s customer support to pause your invoice until the situation is handled and write an email to us at support@tipser.com with your order...
Tue, 27 Jul, 2021 at 5:41 PM
I receive reminders from Klarna - what to do?
Please check that your payment was processed correctly, it is very important that you provide the correct payment reference. You can contact Klarna‘s custom...
Tue, 27 Jul, 2021 at 5:41 PM
How can I pause the payment?
You can always contact Klarna to pause your invoice if you have not received your order yet or have an ongoing claim or return. If you have problems paying ...
Tue, 27 Jul, 2021 at 5:42 PM
I have returned my order but keep receiving payment reminders.
Please contact Klarna to pause your invoice until the return was processed. You can also send an email to us so that we can investigate what possibly went w...
Tue, 27 Jul, 2021 at 5:43 PM
I have not received an invoice for my purchase.
Send an email to us at support@tipser.com and we will get back to you and resend your invoice!
Tue, 27 Jul, 2021 at 5:44 PM
Where will I get a receipt from?
Your Tipser order confirmation is valid as a receipt. If you need your order confirmation again if you have for example lost it, send an email to us at supp...
Tue, 27 Jul, 2021 at 5:44 PM