Something went wrong

I have not received my product.
Please have a look at your delivery confirmation and check if the delivery time is exceeded. Keep in mind that most deliveries only are fulfilled on weekday...
Mon, 22 Mar, 2021 at 4:48 PM
My product is damaged.
Oh no! We are so sorry and will make sure we do everything possible to find a good solution for that. Please fill in reclaim form and we will get back to yo...
Wed, 31 Mar, 2021 at 4:59 PM
I am not happy with what I got.
Please let us find a way to make up for this. We are happy about a short description of where and what did not meet your expectations. We would be happy if ...
Mon, 22 Mar, 2021 at 4:49 PM
The delivery time takes longer than expected.
Please have a look at your delivery confirmation and check if the delivery time is exceeded. Keep in mind that most deliveries only are fulfilled on weekday...
Mon, 22 Mar, 2021 at 4:50 PM
My order is wrong.
Please check your order confirmation and tell us what exactly is wrong with your order. Is it the wrong product? Is the delivery address wrong? If the produ...
Wed, 31 Mar, 2021 at 4:59 PM
I need to change my address.
Due to security reasons we are not allowed to change your address after the order has been submitted. Please reach out to us in order to cancel your order a...
Mon, 22 Mar, 2021 at 4:51 PM