Please contact Klarna’s customer support to pause your invoice until the situation is handled and write an email to us at firstname.lastname@example.org with your order number and the merchant you have paid to. We will make sure that you receive your payment back as fast as possible so you can pay your Klarna-invoice. As we are a marketplace, you cannot directly pay to the merchant.
I have paid to the merchant directly and now Klarna wants me to pay an invoice? Print
Modified on: Tue, 27 Jul, 2021 at 5:41 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.